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Account Manager

Published on 24.11.2022


Website :
Industries :
IT, software engineering, Internet
Marketing, communication, media
Job ads : See our Job Ads
5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in... read more

Job Ad & Profile Description

Position : Account Manager

By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.


As we continue to grow at an astonishing rate, we are currently looking to expand our Commercial department to help meet the demands of ramp-ups, new clients, and day-to-day exciting challenges!

The job

As 5CA Account Manager you will be challenged to build and manage your commercial portfolio. You will act as a customer point of contact for account management, managing and expanding the commercial relationship with our clients.

  • Manage client relationships by becoming their partner to increase client satisfaction
  • Proactively implement innovative improvements to add business value to our clients by up and cross-selling complete proposition portfolio 5CA
  • Organize, prepare and lead Quarterly Business Reviews with your clients to discuss observations & trends, and determine focus areas for the upcoming months.
  • Responsible for creating and executing yearly Sales Plans for existing Clients
  • Ensure constant quality level of commercial administration in CRM and pipeline management system
Required profile for job ad : Account Manager

Job Requirements

  • Experience in sales or account management; previous experience with tech scale-ups is strongly preferred
  • Proven experience engaging with clients, understanding the client’s needs, discovering new opportunities, and overcoming challenges
  • Experience with sales CRM; MS Dynamics it’s a plus
  • You are a great storyteller hence able to bring the message of 5CA across powerfully and originally
  • Results-oriented, critical thinking with a healthy dose of skepticism
  • You master the English language and are a great communicator

We offer

  • A salary matching market standards including secondary benefits and vacation days
  • A fast-growing organization (double-digit growth!) and international, inclusive company culture
  • An inspiring environment with young, brilliant, and creative professionals with whom you will have lots of fun at the office
  • Office in a great location in Utrecht: two minutes from the central train station
  • Continuous learning and plenty of opportunities for growth within your field of expertise
Job criteria for job ad : Account Manager
Job category :
Industries :
IT, software engineering, Internet
Employment type :
Permanent contract - Fixed-term contract
Region :
Aweil - Bentiu - Bor - Juba - Kuajok - Malakal - Rumbek - Torit - Wau - Yambio
Experience level :
2 to 5 years
Educational level :
Spoken language :
Number of Position(s) : 1
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