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DevOps Architect - Fully Remote

Published on 04.05.2023


Website :
Industries :
IT, software engineering, Internet
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SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining... read more

Job Ad & Profile Description

Position : DevOps Architect - Fully Remote

SMG (Service Management Group) is looking for a DevOps Architect!


SMG inspires experiences that improve people’s lives. We are a catalyst for change—helping organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Our unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback.


We are looking for a skilled DevOps Architect to join our team. As a DevOps Architect, you will be responsible for designing, implementing, and maintaining our cloud infrastructure, as well as helping to automate and streamline our development and deployment processes.

 Your day-to-day work:

  • Design, build, and maintain cloud infrastructure using Terraform, AWS, Azure, and other cloud technologies.
  • Develop and implement automation and deployment pipelines using CI/CD tools.
  • Collaborate with developers and operations teams to optimize application performance and availability.
  • Implement security and compliance best practices in the cloud environment.
  • Work with stakeholders to identify requirements and develop solutions that meet their needs.
  • Research and evaluate new cloud technologies and tools to improve efficiency and effectiveness.
  • Provide technical guidance and mentorship to junior team members.
  • Participate in on-call rotation and respond to production incidents as needed.
  • Experience supporting large SaaS systems.
Required profile for job ad : DevOps Architect - Fully Remote


  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of experience in cloud infrastructure design and implementation.
  • 5+ years of DevOps and/or development experience
  • Strong knowledge of Terraform, AWS, Azure, and other cloud technologies.
  • Experience with containerization and container orchestration tools such as Docker and Kubernetes.
  • Strong scripting skills in languages such as Python or Bash.
  • Understanding of software development methodologies, such as Agile.
  • Familiarity with security and compliance best practices in the cloud environment.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Experience mentoring and leading junior team members.
  • Strong knowledge and experience using configuration and infrastructure management tools (Octopus Deploy, Ansible, Terraform, Azure DevOps, Jenkins, and Cloud Formation)
  • Strong knowledge and experience with commonly used Amazon Web Services infrastructure and patterns
  • Advanced knowledge of best practices and IT operations in an always-up, always-available service
  • Advanced knowledge and experience working in physical, virtual, and "cloud" environments
  • Advanced knowledge and experience configuring and maintaining application monitoring/trending tools (Prometheus, ELK Stack, Grafana, and CloudWatch)

What do we offer to you?

  • Fully Remote, infinite contract, fulltime position
  • Unlimited PTO
  • 14 weeks parental leave
  • Diverse, experienced, friendly team which will welcome, support and challenge you
  • BYOD – reimburse up to $1500 if you opt to purchase a device (either Mac or Windows)
Job criteria for job ad : DevOps Architect - Fully Remote
Job category :
IT, new technologies
Industries :
IT, software engineering, Internet
Employment type :
Permanent contract - Fixed-term contract
Region :
Aweil - Bentiu - Bor - Juba - Kuajok - Malakal - Rumbek - Torit - Wau - Yambio - International
Experience level :
5 to 10 years
Educational level :
Key Skills :
Number of Position(s) : 1
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