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CV Profile No.30590

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Profile details

Job category searched
» Management
» Tourism, hotel business and catering
Professional experience
More than 10 years
» Tourism, leisure activities
Professional Experience: 
Since 04.2018
GENERAL MANAGER
CLASSIC RESORT MUSANZE - 70 BED FOUR STAR RESORT RWANDA
Pre-Opened this Hotel located in Musanze Rwanda, created financial, marketing and operational policies and procedures. I set up service standards and trained staff on the enhancement of the same. Am now fully in charge of all operating strategies, coordination of departmental activities, local and overseas marketing and promotions. Oversees Banquet for 12 Conferences with a 2000 Pax Capacity. I continue to train and develop staff skills as per Classic policies. I Present monthly reports to the board of Directors. Awarded 4 star standards by RWANDA DEVELOPMENT BOARD under my management.
01.2017 - 04.2018
OPERATIONS MANAGER
FATIMA HOTEL - 90 BED FOUR STAR CITY HOTEL - RWANDA
Mandated with the finishing standards of the Hotel including pre-opening and commencement of operations. Drew pre-opening and operations budgets, set up standards of service, finance policies and marketing strategies. Recruited and trained staff members. Coordinated departmental activities and aggressive in marketing and promoting the Hotel. Awarded 4 star standards in the classification of Hotels by the Rwandan Development Board under my management.
01.2015 - 10.2016
OPERATIONS MANAGER
KEBBYS HOTEL - 3 STAR HOTEL - DAR ES SALAAM TANZANIA
I was responsible for managing employees, planning, marketing, coordinating and administering hotel services such as catering and accommodation facilities. I planned maintenance work, events and bookings. I handled customer complaints and queries. I ensured compliance with health and safety legislation and licensing laws.
04.2012 - 04.2014
DEPUTY GENERAL MANAGER
KUNDUCHI BEACH HOTEL . 138 ROOMS 5 STAR BEACH HOTEL & WATER PARK - DAR ES SALAAM TANZANIA.
1) In charge of a work force of 217 staff members (160 for the Hotel and 57 for the Waterpark). 2) I was mandated for the implementation of optimal and attractive products and services required to address the hotel’s target groups, based on pre-agreed marketing plans and budgets. 3) I ensured the correct production and distribution of information and promotion materials as per company’s sales and marketing policies & procedures. 4) Assisted the General Manager in Coordinating inter departmental operations. 5) Was fully in charge of the events, conference and banquet departments with a capacity of up to 2000 pax in different venues in the hotel. 6) Received, entertained and dealt with both complains and compliments from the guests. 7) Assisted the General Manager in the controls and implementation of approved departmental budgets. 8) Checked and presented departmental reports on daily and monthly basis to the General Manager. 9) I ensured compliance of health and safety regulations especially in the 10,000 pax largest East African Water Park
Skills
Interpersonal Skills. Detail Oriented Skills. Operational Knowledge Skill. Leadership Skills. Team Building Skills. Financial Management. ... Flexibility.
Education
Bachelor
09.1992 - 12.1996
BCom
UNIVERSITY OF NAIROBI
Bachelor of Commerce, Business Management option. Second class honours upper division class of 96' University of Nairobi.
03.1991 - 10.1992
DIPLOMA FOOD AND BEVERAGE MANAGEMENT
KENYA UTALII COLLEGE
DIPLOMA FOOD AND BEVERAGE MANAGEMENT
Languages
englishfluent
More information
in 1 month
Aweil - Bentiu - Bor - Juba - Kuajok - Malakal - Rumbek - Torit - Wau - Yambio - International
Place of residence : NAIROBI
Permanent contract - Fixed-term contract
29.03.2019
189

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