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CV Profile No.56339

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Last name : ****
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : *****
Address : ********************

Attached CV :

Profile details

Job category searched
» IT, new technologies
» Management
» Public buildings and works professions
» Secretarial work, assistantship
» Agriculture, fishing, aquaculture
» Banking, insurance, finance
» Call centers, hotlines
» Edition, printing
» Education, training
Professional experience . 2 to 5 years
Professional Experience: 
Since 02.2019
Modify existing databases and data management systems to make changes.  Diagnose, troubleshoot and resolve hardware, software and other network and system problems and replace defective parts when necessary.  Install and upgrade various software and/or hardware on both new and old computer systems.  Assist teachers and administrators in solving a wide range of technology troubleshooting problems.  Train co-workers on various technological procedures and guide them on new applications and ICT policy.  Specify users and user access levels for each segment of the database; manage, create, modify and delete user accounts.  Provide technical support, including password resets and server backups. Responded to inquiries.  Maintain an inventory of all ICT equipment and parts for emergency repairs and periodically
07.2018 - 10.2018
Assist with first-level help desk support: Provide basic support for software applications (Microsoft Office, other basic software applications), Provide first response hardware support  Assist as training support for Microsoft Office and other basic council software applications, Basic PC and peripheral hardware operation  Assist with hardware and software installations and maintenance.  Assist with general office duties.  To act as a single point of contact for phone calls and emails from staff regarding IT issues and queries.  Receive, log and manage calls from internal staff via telephone and email.  Maintain an Asset Database and track changes.  First-line support - troubleshooting of IT related problems from in-house software to hardware.  Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner.
Experienced, result-oriented, passionate, hardworking and knowledgeable Information Technology professional with great enthusiasm and commitment.  Adept at Providing Computer Support  Proficient with data management and database administration  Customer-Service and Help Desk Skills  Office administration  Skilled in Systems Troubleshooting, Installations, and Maintenance  Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems
Education . Bachelor
Bachelors of information systems
Muni University
08.2015 - 11.2018
I obtained a First Class honours degree while here
More information
in 1 month
Aweil - Bentiu - Bor - Juba - Kuajok - Malakal - Rumbek - Torit - Wau - Yambio - International
Permanent contract - Fixed-term contract - Temporary work - Freelance

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