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Profile details
Job category searched
» IT, new technologies
» Call centers, hotlines
» IT, software engineering, Internet
Professional Experience:
Network Operations Center (NOC) Support
Connect (former 4G Telecom)
Since 04.2022
In my current role as NOC Support at Connect (formerly 4G Telecom), I am responsible for customer support, troubleshooting of clients’ network issues, and configuration of clients’ side devices among other duties.
ICT Support Intern
Co-operative Bank of South Sudan Ltd.
11.2021 - 01.2022
Troubleshooting of network and system issues, trained users in banking applications and software, performed data entry and other management information system (MIS) duties.
IT Trainer
Warrap State Youth Center for Computer Training
05.2013 - 09.2016
Developed training contents and provided training in Microsoft office suite: office word, Excel/spreadsheet, MS database/access, publisher, PowerPoint, Outlook, and basic internet techniques to the trainees.
Skills
Wired networks; wireless networks; Windows Server; Excel; Access; Pivot; SharePoint; Exchange online; problem-solving; Cloud computing; Office 365;
Education . Bachelor
Degree program
University of Juba, College of Computer Science and Information Technology
10.2016 - 11.2022
Bachelor's Degree (Honors) in the Department of Information Technology
Secondary School
St. Augustine Secondary School
04.2010 - 06.2014
Science section: English, Chemistry, Physics, Biology, Additional Mathematics, Agriculture and CRE.
Languages
arabic›beginner
english›fluent
More information
immediately
Aweil - Juba - Kuajok - Malakal - Rumbek - Wau
Juba
Permanent contract - Fixed-term contract - Temporary work
23.03.2023
27
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